UC Analyzer is a powerful and flexible analysis and reporting tool for customers to independently analyze and understand their consumption patterns and control their expenditures. Service providers can also use the UC Analyzer module to generate valuable business intelligence in order to design and offer high volume business customers advanced services and packages.
High Performance Usage and Cost Analysis
The UC Analyzer module is designed to meet the specific analysis requirements of business and individual customers to gain control over their communications patterns and expenses. UC Analyzer efficiently processes and analyzes the high volumes of billing and usage data associated with communications services. UC Analyzer includes an extensive set of predefined reports as well as a customizable report generator. Reports can run on any stored data element and can be scheduled to run automatically. All predefined and customized reports available for exporting to Excel, CVS, Word, HTML, PDF and XML, printing and sending my email.
The same analysis and reporting capabilities used by customers can be leveraged by service providers to generate business intelligence. A service provider’s account managers can use UC Analyzer to better understand the usage patterns of high volume business customers in order to sell additional services and offer customized packages.
UC Analyzer includes strong built-in permissions management controls. Permissions management definitions can be defined to control the types of data that can be accessed or the actions that can be taken on a certain data types. Permissions management can also be set at the individual user or user group levels, such as all end users, customer service representatives, account managers or managers.
Positive Environmental Impact
By allowing billing information to be access and analyzed online, UC Analyzer significantly reduces the amount of paper need by customers and services providers to fulfill their reporting and analyze requirements. At the same time, UC Analyzer reduces the ongoing operation costs associated with printing and mailing reports to business customers.